Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior
Sharon W. Lovoy, SPHR
August 25, 2008
Teaser: Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior is a "one of kind" training session that is in the vanguard of the corporate movement toward better executive and managerial communication roles. Crucial Confrontations explores skills to resolve touchy, controversial and complex issues at work and at home.
Bio: Sharon W. Lovoy:
- Provides training in the following areas: Leadership, Team Building, Time Management, Mediation and Executive Coaching.
- Has over 26 years experience in Human Resources Management and Development.
- Holds a Senior Human Resource Professional Certification.
- Authored a chapter in a book for ASTD, Building a Successful Consulting Practice, entitled: "You are Known by the Company You Keep," 2004, Third Printing.
- Is a member of the Management Certificate and Master Management Certificate faculties at the University of Alabama; won the 2002-2003 Award for Teaching Excellence.
Sharon holds professional instructor qualifications for:
- Mediation from Harvard Law School Program of Instruction for Lawyers, CDR (Boulder), Mediation Training International
- Crucial Conversations: Tools for Talking When the Stakes are High from VitalSmarts™
- Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior from VitalSmarts™
- Managing for Personal Growth Workshops from Blessing and White
- Myers-Briggs Type Indicator®
- Corporate Coaching Clinic® from Corporate Coach U
- Franklin Time Management® and What Matters Most® from Franklin Covey Company
To register for this event, click the Cvent button below:

Vulcan Park
1701 Valley View Dr
Birmingham, AL 35209
Directions to Meeting Location
For more information contact our VP of programs at 
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